Questions about returning your ordered products? Here you will find the most frequently asked questions about returning or canceling your order on the website of Het Kleinste Huis.
We are happy to help you!
Once your order has been shipped, you cannot cancel it. You can refuse your package if it is presented at your front door, it will then be returned to us.
A: Yes, that is possible as long as the order has not yet been offered to one of our parcel services.
Call +31 (0)20 752 75 85 or send an e-mail to email@example.com and indicate which items should be added to your order.
We will then send a new payment link for the extra items.
A: Yes, you can! You can return your unused products up to 30 days after receipt of your order.
Before returning a product, please let us know via our email address firstname.lastname@example.org. Include (a copy) of the supplied invoice in the return box.
We will notify you as soon as we have received your return. The purchase amount of the returned products will be refunded as soon as possible.
NB! The shipping costs are for your own account, unless it is covered by warranty.