Order & Delivery

Order

If you have made a selection from our collection, please add the articles of your choice in the shopping cart by clicking the 'Add to Cart' button. The article in the shopping cart can always be removed. The number can also be adjusted.

Have you finished ordering? Then click on the shopping cart at the top right. You will then enter a login screen.

Please create your own account and password here and fill in your details. The next time you place an order at Het Kleinste Huis, you do not have to enter all your details again. Then choose the payment method and complete your order. After completing the order, you will receive an order confirmation by email.

Packaging

Depending on the number and size of the products ordered, the order will be shipped in an envelope or package. It is also possible to provide your order with gift packaging for a fee of € 1.80 per product. You can click this option in the shopping cart.

Shipment

Het Kleinste Huis charges shipping costs for shipping the products. The shipping costs (within and outside the Netherlands) are based on the applicable rates of PostNL and are included in the order confirmation prior to payment.

Delivery within the Netherlands

All items are offered to PostNL within 2 working days after receipt of payment. If an offer with PostNL is not possible within 2 working days, this will be confirmed to you by e-mail.

All items (if in stock) are delivered within 5 working days after ordering to the delivery address specified by you.

The Smallest House is not liable for exceeding the stated delivery times, loss or damage by PostNL.

Delivery abroad

The Smallest House can also take care of shipping abroad. All items are offered to PostNL within 2 working days after receipt of payment. If an offer with PostNL is not possible within 2 days, this will be confirmed to you by e-mail.

The delivery time depends on the distance to and location of the delivery address. The shipping costs are based on the applicable rates of PostNL and are included in the order confirmation prior to payment.

The Smallest House is not liable for exceeding the stated delivery times, loss or damage by PostNL or other postal processing organisations.

Need advice?

Please fill in our contact form or call us on +31 20 752 75 85. We are more than happy to help you!

Do you have a question about our order or delivery process?

Contact us anytime through our social channels

If you place an order between Tuesday to Saturday and before 3 p.m., we try to offer your order to PostNL or DHL the same day. In most cases you will receive your order the next working day.

If you order on Sunday or Monday, your order will not be processed until Tuesday.

You can! You can easily place an order from abroad and have it shipped to a foreign address.

Our Mollie payment system also supports most foreign payment methods.

Fortunately, it doesn't happen too often, but packages can be lost or incorrectly delivered by PostNL and DHL.

Is this the case? Then let us know via our contact form! We will resend your order immediately.

You can! Indicate in the comments field with your order that you want to pick up your ordered items in the store and what time.

We will make sure that your order is ready when you come by.